Refund & Cancellation Policy
Plans are a one-time purchase. Purchases are final, with the exceptions below.
Last updated 7 October 2026
Plans are a one-time purchase. Nothing renews automatically, so there is no subscription to cancel and you will never be charged again unless you choose to upgrade.
Purchases are final and not refundable — except for a duplicate or erroneous charge, a payment for a plan that was never activated, and any refund the law of India requires. Try every module free, with the Dragon sample, before you buy.
1. Who sells the plans, and what this policy covers
FilmMakerStudio is provided by an individual, Arun Kumar Mohanan, as a sole proprietor; it is a trading name, not a registered company. This policy applies to paid plans bought on FilmMakerStudio and paid through Razorpay. It forms part of our Terms of Service.
2. Cancellation
- Paid plans are bought with a single payment and do not renew, so there is no recurring charge to cancel.
- If you start a payment and close the checkout before it completes, nothing is charged and no plan is activated.
- You can stop using the Service, or ask us to delete your account, at any time. Neither entitles you to a refund outside the exceptions below.
3. Purchases are final
Because the whole studio can be tried free before buying, a plan, once bought and activated, is not refundable: not for a change of mind, not for unused time, and not when you stop using the Service or delete your account. Upgrades are a new purchase of the price you paid for the upgrade and are final in the same way.
4. The exceptions
These are not discretionary. If one applies, the refund is yours.
- A duplicate or erroneous charge — if you were charged more than once for the same order, or charged an amount you did not agree to at checkout, the extra or erroneous payment is refunded in full.
- Charged but not delivered — if your payment succeeded but the plan was never activated on your account, you choose: we activate the plan you paid for, or refund the payment in full.
- Where the law requires it — wherever the law of India, including the Consumer Protection Act, 2019, requires a refund, it is given.
5. How to ask
E-mail support@filmmakerstudio.in from the e-mail address on your account, with the Razorpay payment or order ID (it is on the receipt Razorpay sent you) and a line saying what went wrong. We will reply within 2 working days.
6. How refunds are paid
- Refunds are issued through Razorpay to the original payment method — card, UPI, net banking or wallet.
- Once issued, a Razorpay refund reaches the original payment method in 5–7 working days.
- Refunds are made in Indian Rupees, for the amount you paid.
7. What happens to your account
When a refund is issued, the plan it paid for ends and your organisation returns to the free plan’s limits. Projects saved on your devices are not affected. Synced projects beyond the free plan’s limits stay on your devices but may stop syncing until you remove some or buy a plan again.
8. Governing law
This policy is governed by the laws of India, and disputes about it are subject to the courts at Chennai, Tamil Nadu, as set out in the Terms of Service, without affecting any right you have as a consumer.
9. Contact
Questions about a payment or a refund: support@filmmakerstudio.in.
FilmMakerStudio · Terms of Service · Privacy Policy · Back to the studio